The Tec Wizard
Testimonials & Success Stories

Client Testimonials

"My laptop had become incredibly slow and almost unusable. I thought I'd need a new one, but Will came out, quickly diagnosed the issues, cleared out loads of junk I didn't know I had, and now it's running faster than ever. He explained everything clearly and saved me a fortune. Highly recommended!"
- Sarah M., Biggleswade

"We desperately needed to move our small business email and files to Microsoft 365 but were worried about the disruption. Will (The Tec Wizard) planned and managed the entire migration seamlessly over a weekend. He was incredibly organised, communicated clearly throughout, and provided great follow-up support. Everything works perfectly, and our team collaboration has improved significantly!"
- David R., Hertford

"Will built my website, bodymechanixharpenden.co.uk, and I couldn't be happier. As someone not tech-savvy, he made the process straightforward, listened to my needs, and delivered a professional site that perfectly represents my sports massage business. It's easy for clients to navigate and book appointments online."
- Claire M, Harpenden

More testimonials coming soon...

Business Success Stories / Case Studies

Okta Implementation for Large User Base

Challenge: While at Cera Care, managing secure access and user lifecycles for a rapidly growing workforce of 1200+ users presented significant challenges. Manual onboarding and offboarding were inefficient and prone to creating security gaps.

Solution Delivered: I led the project to research, implement, and manage Okta as the central Identity and Access Management solution. This included configuring Single Sign-On (SSO) for numerous applications and developing specific Okta Workflows to automate the user onboarding and offboarding processes, reducing manual intervention.

Outcome: The Okta implementation significantly streamlined identity management, drastically reduced helpdesk workload for account administration, improved day-one productivity for new employees, and established a robust, scalable, and secure access control system (IAM) for the entire organization using Okta.

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Smooth IT Integration After Business Acquisition

Challenge: A growing Bedford-based marketing firm acquired a smaller competitor still using an older on-premise Microsoft Exchange server and local file shares. They needed to rapidly integrate the new staff, emails, and client data into their existing Google Workspace environment without disrupting workflow.

Solution Delivered: The Tec Wizard conducted a thorough audit of both systems. A phased migration plan was developed, focusing on minimal downtime. User accounts, mailboxes, calendars, and essential file data were migrated to Google Workspace over a weekend using specialized tools. Post-migration checks and user support were provided to ensure a smooth transition.

Outcome: The integration was completed successfully ahead of schedule. All staff were unified onto a single, modern cloud collaboration platform (Google Workspace), improving communication and accessibility. The reliance on aging on-premise hardware was eliminated, reducing maintenance overheads and improving data resilience.

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Boosting Security & Efficiency for a Design Agency

Challenge: A creative design agency in St Albans faced productivity bottlenecks due to inconsistent computer setups that took hours to configure for new starters. They also recognised insecure practices around sharing login credentials for shared software licenses and platforms.

Solution Delivered: The Tec Wizard implemented a system imaging solution (similar to Theopenem) allowing for rapid deployment of a standardised, secure desktop environment. A self-hosted, secure password management system (Vaultwarden) was set up and configured for team use, along with training on best practices for credential management.

Outcome: New employee onboarding time related to IT setup was reduced by over 80%. The password manager eliminated insecure sharing methods, significantly improving the agency's security posture. Standardised desktop images also reduced day-to-day IT support requests related to software inconsistencies.

More case studies coming soon...