Telegram Bots
Telegram is where a lot of communities and customers already live — and a well-built bot turns it into a sales channel, support desk and operations tool in one. I build bots that run real businesses, not toys.
What a bot can do for you
- 01 Order taking & payments Customers browse, order and pay without leaving the chat — orders land in your systems with confirmations and status updates sent automatically.
- 02 Customer support & FAQ Instant answers to the questions you get every day, AI-assisted when useful, with clean handover to a human for anything complicated.
- 03 Group & community management Onboarding, rules enforcement, spam control, scheduled announcements and member analytics for busy groups and channels.
- 04 Alerts & notifications Your systems talk to you: new orders, failed backups, stock levels, form submissions — pushed to the right person the moment they happen.
- 05 Deep integrations Bots wired into your website, database, payment provider or courier — Telegram becomes a front end for your actual business systems.
Proven in production
I run Telegram bots commercially myself — including the ordering and operations bot behind The Great British Pep Buy, which handles order submissions, payment confirmation and customer notifications for a busy group-buy community. Your bot is hosted on reliable serverless infrastructure with monitoring, so it doesn't fall over at the worst moment.
How it works
We scope what the bot should do in plain English. I build a working version fast, you test it with real users, and we refine from there. Simple bots are live within days; you get hosting, updates and support after launch.
What should your bot handle first?
Tell me about your community or customers on Telegram — I'll suggest the highest-value thing to automate first.
Get in touch